CONTACT US

Welcome to Sage Ridge Ventures LLC! We highly value the feedback and needs of every customer, and we are committed to providing you with professional, timely, and reliable service. If you have any questions regarding our pet supplies, product information, order status, payment methods, shipping, or our return and exchange policy, please feel free to reach out to us using the contact details below.

Company: Sage Ridge Ventures LLC
Address: 2911 MORNING BROOK WAY
PEARLAND, TX 77584
Email: shop@sageridgeventures.store

Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (US local time, excluding holidays).

Scope of Service:

  • Product Inquiries: Learn about product details, specifications, and usage instructions.
  • Order Support: Check order status, payment details, or request order modifications.
  • Shipping Assistance: Track your package or address delivery-related concerns.
  • Returns & Exchanges: Inquire about the return, refund, or exchange process.
  • After-Sales Support: Report product issues or provide feedback and suggestions.
    Customer Service Commitment

We typically respond to customer emails within 1–2 business days. To help us process your request more efficiently, please include your order number, contact information, and a description of your inquiry in your email.

Thank you for choosing Sage Ridge Ventures LLC! Your trust and support drive us to continuously improve the quality of our products and services.

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